Originally Posted by Skier801

I paid for Delta One for two from SLC to HNL. On the return red eye flight, my seat controls weren’t lighted when I sat down. After we got in the air, the flight attendant told me that he was aware it wasn’t working on the last flight.

I’m especially mad because I saw Delta One upgrades happening when I was waiting in Honolulu.

Originally Posted by GagaPilot

A word of advice, in the complaint do not ask for miles.