Originally Posted by
stevendorechester
Another reason we need is what the OP mentioned: that he was not re-accommodated while others were. Regulations making it clear that all passengers should be re-accommodated would make it a lot easier as there would be one rule that every employee would be required to follow with every passenger getting the same treatment.
Why on earth should every passenger get the same treatment? A passenger's treatment of staff can't be considered, even a little bit? I don't want to point too many fingers at an OP who probably won't be back to defend himself, but when everyone else gets good customer service and you get bad customer service, there might be a message there.
A regulation like you propose would simply lead to UA canceling its interline agreements with DL (in particular) and AA (probably), thus making sure that
nobody gets good service. There is no problem so bad that regulating it cannot make it worse. Anyway, we're getting off topic -- again. The US is not Canada; if you like the Canadian rules, feel free to fly Air Canada.
