Originally Posted by
tcp1
I noticed today when pre-ordering for my first Y flight in a while, the paragraph about 1K's not being charged despite the credit card system yada yada is gone on the United site, and I'm showing a $20.00 total for my drink and snack box, despite being 1K. Is this how it is now, or should I look forward to some back and forth with 1kvoice over this? Maybe I'm just out of the loop since I've been managing to get up front for a while.
There doesn't seem any way to cancel.. if I go back in and set things to zero, I just get an error.
Not sure why they removed the verbiage on the preorder screen about 1Ks not being charged, unless it's thinking I'm not a 1K anymore for some reason (I just got my welcome email for 2024 two days ago..)
I saw the same thing a few weeks ago for a domestic Y flight - I clicked through to the point it got to the checkout and when it prompted me to select a credit card I stopped. Once on board it was no problem, so it's either a bug or a terrible UX decision.