FlyerTalk Forums - View Single Post - AA award ticket cancel policy
View Single Post
Old Jan 19, 2024 | 1:58 pm
  #55  
omegamon1
 
Join Date: Jul 2022
Programs: AA
Posts: 12
Originally Posted by VegasGambler
This is not only the case for award tickets, by the way.

In general if you make changes to a ticket before you start travel, it's repriced according to the fares when you make the change. But if you make changes after travel has started, it's repriced according to historical (time of purchase) fares.
Is this still true now? I may have this issue and AA EXP agent said this policy is no longer in effect and AA will not re-instate miles. Perhaps the agent is off base?
omegamon1 is offline