FlyerTalk Forums - View Single Post - China Eastern - typo with surname
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Old Jan 19, 2024 | 1:17 pm
  #6  
edy4eva
15 Years on Site
 
Join Date: Nov 2007
Location: KYE
Posts: 4,153
After 8 calls to MU and Expedia, here is the current situation:
1- MU agents insist that Expedia has full control over the ticket and can request/issue a refund. Name corrections up to 3 characters would have been allowed if it wasn't for the single non-MU leg (KL) despite MU being the MSC and the ticket is MU-stock (781).

2- Expedia agents insist that the ticket is under the airline/airport control who have the sole authority to cancel/refund. Name corrections strictly not allowed. MU did NOT respond to Expedia's offline request within the 72 hour time frame.

All we got to do is cross fingers at check in.
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