Originally Posted by
cruser1
The whole thing is odd! EXPE may fund the difference to keep the ticket active. KQ wants to cancel, but they want you to do work to get a refund. If they aren't going to provide a service then they need to give people their money. I'm sure they will get a bunch of credit card disputes since that's easier than jumping through a bunch of hoops to get a refund.
What's odd is that I was able to change my ticket yesterday again, so it's been twice that I was able to re-issue my tickets with KQ.