Hey all

8 days ago, I flew Ethiopian BKK-HKG return in C, which should yield me 80 points which would make me earn FTL status.

The flights still didn't credit, but a TG eco flight to HKT I took 3 days ago, did credit.

I assume something is going wrong? My LH n° was displayed on the boardingpasses and Im not a member of any other *A program.

I've tried to file a retroactive credit request, but the M&M app keeps giving "A technical error occured" when using the "import photo" function.

When I use the "Form" function to add all the information manually, I notice my eticket number (starting with 71) is one digit too long for the M&M app to accept it....

Is there any way to get this issue fixed and the miles credited? I have some upcoming intra EU Y flights upcoming and I was actually counting on having acces to the SN/LH lounges.

Thanks for any insight!

Niels