Originally Posted by
martinplas
I believe Pascal who was the prior GM is
now in Tahoe Hr. He ran a tight ship and always was around at happy hour chatting Glibalists up at the cigar bar. He always responded to emails. Sounds like the new GM has taken the place down a notch.
Sounds like you had a very different experience with Pascal vs many others. I (and many others) found him to be mediocre at best. He was known to show up to apologize for the many issues that crop up during stays at this property - but never to actually address the root cause.