FlyerTalk Forums - View Single Post - Citi ThankYou points - cancel, downgrade & expiration considerations
Old Jan 18, 2024, 12:55 pm
  #8  
mia
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Originally Posted by RedElmo
.... no more Preferred option or Double Cash?
Preferred is discontinued, but you could ask if it is still available as a downgrade option. I believe you can also downgrade to Custom Cash (despite the name, this is a native Thank You card.)

Double Cash should work, but because it originated as a cashback card, and was transformed into a Thank You card in a two-step process, I would not be 100% confident that the system would preserve the points balance.
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