Originally Posted by
yitianjian
What do you consider a reputable OTA versus a sketchy OTA? I assume Expedia, Booking, and etc. other larger companies in the former, ones like GoToGate, etc. in the latter?
On Skyscanner there are ratings for each OTA when you book, and I would consider only those with 4+ stars.
It used to be my go-to website before the pandemic, but now I use Google flights mostly, which only provides the airline sites in most cases. Nowadays I only consider OTAs when booking flights internationally, where OTAs can sometimes provide itineraries not available through airline websites (e.g. multi-city). Plus customer service for many foreign airlines isn't as good as OTAs anyway.