FlyerTalk Forums - View Single Post - TAP refunds has got to be the worst process at airline I've encountered
Old Jan 17, 2024 | 2:43 am
  #13  
tmac100
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Join Date: Dec 2005
Location: Portugal
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Originally Posted by estrela
I expect TP to object to the chargeback. They themselves are contesting clear claims in court and invoking force majeure in the event of a sick crew or technical defect. There is simply a mentality of lying, which is successful in Portugal, see the politics there. Fortunately, in other countries they fall flat on their faces. The math is also very easy: a simple clerk normally earns less than 1000 USD per month. If he rejects two cases a day, it's already a profit. Even in Portugal, productivity will be higher than that.
EU law is EU law. TP cannot fight it successfully in court.
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