Originally Posted by
hotturnip
Just be certain that Southwest will cancel flights when no other airline does, and vastly prefers to refund you than to try to re-schedule you. Zero customer service during IRROPS.
I keep seeing it mentioned in the news that Southwest is the airline that cancelled the most flights because of weather when there is a story about flight cancellations. Is this because of the way their network is structured, or are they just more apt to cancel flights than the other airlines?
Does this mean that when there is inclement weather, the other major airlines are more reliable than Southwest and one should fly them instead if there is somewhere that one needs to be?