Originally Posted by
NickyEWR
Hi,
I have 286K KrisFlyer miles and I'm having trouble using them before they expire. I had 2 Suite tickets reserved but had to cancel due to a health issue.
Every time I look to redeem the miles on flights to Europe (not on SQ25. or 26 since the plane type was downgraded) I don't see any availability on Star Alliance on any route I put in. Any suggestions? I travel frequently to Italy, and the UK.
Thanks!
SQ's website isn't great at showing all available Star Alliance space. Best to check United.com and/or Aircanada.com and then, if you see availability, connect with a SQ agent over chat to get them to search. I've found agents on chat to be more competent at handling award ticket queries than phone agents (YMMV).