FlyerTalk Forums - View Single Post - TAP refunds has got to be the worst process at airline I've encountered
Old Jan 16, 2024 | 10:29 am
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guv1976
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For tickets to or from the U.S., if you are entitled to a full refund, file a DOT complaint as soon as TAP refunds anything less than what you paid.

More information about filing a DOT complaint here:

https://www.transportation.gov/airco...umer-complaint

("File a Consumer Complaint")
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