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Thread: Paid seat selection and plane change
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Old Jan 16, 2024 | 9:59 am
  #4  
carolynn
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Originally Posted by bydlokoder
I had this situation before, you have to call the callcenter to claim a refund for your seat selection and after they change smth in their system you are able to select/pay for new seats
Just been told that we can't claim a refund as the seat selection is non refundable! Surely this can't be correct if they have changed the airline and moved us to 2 seats we no longer want.

Originally we had chosen seats that were 2 on their own - we have now been moved to a 3 and are no longer even sitting together as we are in A and C (two someone could sit in B).
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