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Thread: Additional points deducted - Marriott not responding
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Old Jan 16, 2024 | 12:19 am
  #5  
Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,416
Dear samplat,

We are sorry for the inconvenience. If you can send a private message to us with below information for account verification purpose, we will be pleased to check on it for you.

- Your member account number
- Your full name
- The email address associated with your account
- A past stay already posted in your account (hotel name and stay date)
- The relevant points reservation details (hotel name and stay date)

Best regards,

Carrie L
Specialist Social Media Care
Marriott International
[email protected]
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