Originally Posted by
UAPremierExec
I'm not trying to be punitive to Alaska, heck I just gave them props in one of our local FB groups here in Alaska for how they've insulated us from all the Max cancels.
But sometimes you realize the honeymoon is over, and a divorce is in order. It doesn't have to be a horrible experience. Alaska just doesn't suit my needs anymore due to my locale (drive across border and fly mostly in & out of Canada now). I just find it odd I can't input my MileagePlan number in AA anymore, which means there's something going on in the backend. The fall from glory sucks, I won't hide that. I will miss the instant Main Cabin Extra on AA.
Regardless of intent, Alaska could decide that you're no longer valuable to them as a customer and the process of responding to the chargeback despite the seemingly nominal amount may cause them to cut ties with you. I've seen a customer who said that Alaska told them they can no longer fly with them because they did a chargeback but would welcome them back if they paid the amount that was disputed. YMMV though.