Doesn't United have to pay for Food and lodging until a viable solution that you are happy with is settled? If you could file a DOT complaint and a complaint to Christopher Elliott's team at Elliott.Org . The best is to book yourself with cash in Business or First Class and send the receipts to Christopher Elliott's team
I'll give you an example. I bought Business Class on Amtrak's Coast Starlight last year and they eliminated it. I asked Amtrak to upgrade me not downgrade me and they refused. By writing to Christopher Elliott's team Amtrak gave me a Roomette on the overnight portion . I was happy.
Last edited by WineCountryUA; Jan 14, 2024 at 11:54 am
Reason: merged consecutive posts by same member