FlyerTalk Forums - View Single Post - Cancellation of a "Flexible Rate" booking
Old Jan 13, 2024 | 6:35 pm
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Jon Maiman
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Originally Posted by puchong
I was interested in booking the Sousse Pearl Marriott Hotel for a March/April stay. However, even if I choose their "Flexible Rate with Breakfast" option, it indicates that a 100% penalty would be applicable from the day after booking, even if the stay is three months away. Finding this to b somewhat odd, I contacted Marriott only to be told that the hotel decides its own policy and Marriott would not interfere.

Any suggestions for countering this most unreasonable policy?
Is there some major event going on when you planning on staying that would explain the restriction? Major event would be things like the superbowl, political convention, NCAA March Madness, etc. in the USA. Not sure what the equivalent major events would be in Tunisia. If there isn't a major event to justify the extra cancellation restrictions, then stay somewhere else. Seriously, that is probably your best option. If the property is that difficult to deal with during the reservation process, it is likely they would be difficult to deal with during your stay. YMMV....


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