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Thread: Unable to transfer points after changing authorized users
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Old Jan 13, 2024 | 8:43 am
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mia
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Originally Posted by highlanderfil
....The only thing the phone rep was able to do for us was "escalate to the marketing team",....
Originally Posted by philemer
....You'll need to call in to complete the transfer.
It sounds as if calling did not allow a Transfer. Chase says: You can transfer points in increments of 1,000, but only to participating partner program accounts belonging to you or one additional household member who is listed as an authorized user on your Chase credit card account. It is not clear how substituting a different AU might work.
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