Originally Posted by
Fabo.sk
The check-in experience and the mazes you need to get through to get from security to the actual terminal. The non-AZ Schengen lounge also leaves a lot to be desired.
OTOH arrival experience, at least HBO, is very good, and I love how well connected the airport is.
I did check out the check in on the way back in from arrivals and the BA desks were roughly as busy as NCL was this morning so at this point in time it looked pretty good.
I have found one minor downside in the BA lounge, it has no toilets and you have to take the escalators up a level. This did allow me to do my good deed for the day though as a lady of a certain age was really struggling to get on the escalator with her roller so I took custody of it and her for the trip

. Many a Grazie received on safe landing one floor up