Originally Posted by
Brostman
When they inquired at the check-in desk about interlining the bags, they were told UA does interline with HA, but only for MP Premier Silver and higher members..... they were on award tkts and no status with UA. Does this sound right? Or did the agent just not want to be bothered with it given what I suspect was a chaotic day at ORD today. They did barely make their connection, even with having to claim their bags from UA and re-checking them with HA.
On a single ticket, the bags should have been checked through automatically. On separate tickets, because HA is not in Star Alliance, the official policy is that they will not interline. There are several reports of exceptions for Premier members.