I stayed for a week in November. I had reached out the GM in advance with a question, and he upgraded me well in advance to a full one bedroom apartment (my preference over a suite, as I wanted the full size fridge/freezer and washer/dryer). Definitely still some early things going slightly awry, but overall, I was pretty pleased.

Breakfast:
WOW. So many good things to say about the lineup, clearly a lot of care was put into curating the vendors used, and it's incredible to see so many local artisans featured, rather than generic foodservice distributors. Everything is well labelled, and attractively displayed. Great to see the variety from day to day with some of the hot sections too. I'm fairly certain my eggs benedict one morning was the best I've ever had in my life, execution of the egg and the wilted spinach was flawless, and I can't get over how good the crumpet was! Excellent on all these fronts. Do not miss the Portuguese egg tarts or gelato at breakfast either!

Where the breakfast experience wasn't as smooth was the service. My first morning, I was there at 6:45am, and it wasn't particularly busy, yet it took about 10 minutes for me to flag someone down to place a coffee order, and another 15 minutes for it to arrive. Service most days seemed a bit haphazard and awkward, with different staff stopping by to ask if I wanted to order coffee or eggs, and me telling them I already had many times. Overly attentive at times, and neglectful at others. Some days it took a long time to get seated, even when pretty empty.

Housekeeping:
A few little things.

• My bathroom trash can went missing after the first day. They must have emptied it and then forgot to bring it back?
• When I got back one day, my fridge door was open, and there was an ice cube tray sitting on top of my own things in the fridge (not the freezer, the fridge). It seems that someone opened the fridge to put the empty ice cube tray in (why? I had removed it from the freezer to make room for my own items, put it in the cabinet, and the ice cube tray was empty. Also, why put it in the fridge, not freezer?) and they didn't close it completely. I had a bunch of food in the fridge, so this was concerning.
• When my room was serviced one day, the coffee pods were not restocked. I called down to Whatever Whenever at 5:45pm to ask for some, and was told they'd be right there. An hour later they had not arrived, so I used the chat in the app to ask about status. They said they'd be there in 15 minutes. 45 minutes later, they still had not arrived, so I followed up on chat again. *Then* they were finally brought quickly.
• I like to sleep with a top sheet, which I requested after my first night (I know, very American of me). It was added with no problem the next day. When my linens were changed out on the 3rd day, the top sheet was removed and not replaced. I used chat the next morning to ask to have it added again. It was not added. So that evening I asked for it again over chat. It was delivered and set on the dining table when I was out of the room, not put on the bed.
• Turndown Service - This was a weak point. The first night, I walked in to find two staff members in the room, who looked very startled, blurted "turndown!", asked if I needed anything, I said no, and they wiped down the counter, and took the cup that was in the trash can out. The second night I think a water bottle was added bedside, but nothing else seemed done (no trash emptying, etc). After that second night, I never saw any signs of turndown service - no fresh waters, no trash emptied, no curtains pulled. I definitely don't need turndown service, and don't expect it generally, but it was strange to have it that first night and then not again. Very unclear what the service standard was supposed to be for that.

Apartment
I loved having a full apartment. It wasn't huge, and it wasn't extravagant and furnished for Instagram, but it had absolutely everything I needed. Washer / dryer with laundry pods, full kitchen with fridge, freezer, pots, pans, dishes, knives, dish soap, dishwasher, dishwasher tablets, nspresso machine, etc, etc. Soo much storage space throughout. Stunning views over Darling Harbour.