FlyerTalk Forums - View Single Post - ba.com - an exercise in frustration
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Old Jan 12, 2005 | 2:06 pm
  #4  
pennineuk
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Join Date: Jul 2004
Location: Lewes, UK
Programs: BA GfL
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Originally Posted by PolandExpat
Has anyone noticed that the ba.com "manage my booking" feature provides only a "our systems are not responding" message for the last 2 days? Why does this always happen with them, while it's never happened for me with aa.com? Is it the quality of the tech support or the complexity of the system? For my money, aa.com provides much better functionality by a mile than ba and its always up and running.
PolandExpat is right, it has been behaving badly. When I try to MMB with Mrs P's bookign I get the error, when I try mine, it's OK. I don't really think this is because we are blue/gold respectively. Generally large databases will be partitioned across a number of servers and I suspect one or more are currently down. ba.com is performing very badly at times and this is a sure sign parts of it at least have a problem.
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