Name of the hotel: Novotel Basel City

- What is your ALL status? Platinum

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes

- Which room did you book and which upgrade did you receive? Booked basic room and was upgraded to Executive

- How are the rooms? Executive is larger, full bath, coffee maker, etc.

- What was good and what was bad? Solid stay, friendly staff and received the upgrade upon checkin (no need to ask)

​​​​- Did you get club lounge access? How was the lounge? No lounge

- What about welcome drinks, welcome amenities or any other special perks? Welcome drink voucher provided but no welcome amenities in room