Originally Posted by PolandExpat
Has anyone noticed that the ba.com "manage my booking" feature provides only a "our systems are not responding" message for the last 2 days? Why does this always happen with them, while it's never happened for me with aa.com? Is it the quality of the tech support or the complexity of the system? For my money, aa.com provides much better functionality by a mile than ba and its always up and running.
It worked for me earlier this morning with no errors? I spent about 10 mins (from the T1 Terraces - but I doubt there's a conspiracy that it only works from "inside" BA
) adding 2 EC numbers to a booking (retrieved using PNR and my surname first of all) and then changing seats - managed go snag 4AB and 4JK on a 3-class 777 LGW-MCO-LGW for April - very pleased ^
Phil