The cynic in me says: "Of course that's what the CS agent told you. It's the quickest and easiest way to get you off the call so they can move on." But maybe I'm too cynical?

Hopefully it's not because COPA has already inspected their 737 MAX9s and they figure they checked out OK.

I'm unclear on the "8 of 29" planes that they're saying don't need to be inspected. Exactly why don't they need to be inspected? I ask that because looking at the seat layout maps for COPA's 737 MAX9s, I see two slightly different configurations, but both of them sure look like they have the plugged-door there, and no sign whatsoever of having a real, functional emergency exit door there. My understanding (again, could be wrong) was that the only MAX9s that are not subject to the mandated inspections are those with ultra-dense seating (looking at you, Ryanair...) and therefore so many passengers that they are required to put in the additional (functional) emergency exit aft of the over-wing exits. I'm pretty sure COPA isn't flying any of those ultra-dense MAX9s, no?

So what makes COPA's 8 airplanes exempt from the mandated inspection?