Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
I am not aware of BA offering WhatsApp messaging and calls as a customer service contact method.
However, the official BA French number should direct to the Bucharest call center ( since Bremen closed ) and when selecting English, so it's normal that someone who doesn't speak a word of French opens up the phone.