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Thread: Customer Service Centre based in France? [Likely fake account on Twitter/X]
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Old Jan 9, 2024 | 5:33 pm
  #6  
daenous
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Join Date: Aug 2023
Location: Berlin und London
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Originally Posted by Stormbel
Today a tweet (or whatever is's called these days) was passed on to a Customer Service Support Helpline and I was told to expect a WhatsApp call from them. To my surprise the number was +33 and so in France.
The rep was definitiely not a native English speaker. I had succinctly already tweeted the issue but he started as if he knew nothing and then, once I started giving a booking reference completed it. He asked totally daft questions too.
Is the French service new or just new to me?
do you have a link to the tweet? there are a lot of fake accounts that ask for your number in response to a BA tweet.
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