FlyerTalk Forums - View Single Post - Customer Service Centre based in France? [Likely fake account on Twitter/X]
Old Jan 9, 2024 | 2:14 pm
  #1  
Stormbel
15 Years on Site
 
Join Date: Jan 2009
Location: Northern Ireland
Programs: BA Silver, A3
Posts: 1,104
Customer Service Centre based in France? [Likely fake account on Twitter/X]

Today a tweet (or whatever is's called these days) was passed on to a Customer Service Support Helpline and I was told to expect a WhatsApp call from them. To my surprise the number was +33 and so in France.
The rep was definitiely not a native English speaker. I had succinctly already tweeted the issue but he started as if he knew nothing and then, once I started giving a booking reference completed it. He asked totally daft questions too.
Is the French service new or just new to me?
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