FlyerTalk Forums - View Single Post - UA ticket, account, ID name mismatch/spelling, order, concatenation issues [Merged]
Thread: UA ticket, account, ID name mismatch/spelling, order, concatenation issues [Merged]
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Old Jan 9, 2024 | 1:04 pm
  #191  
Xyzzy
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Originally Posted by jhayes_1780
I would find a new TA

This is literally their job, should have been correctly resolved when you immediately (well within "hours") let them know of the problem.

Not only are you having the issues with applying the PP, I am also going to assume you will have trouble getting the flights to credit to MP without some serious manual intervention.
Exactly. The TA is only concerned with "But you can fly!" without understanding (or presumably caring) about all of the dwnstream ramifications of the error.
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