Originally Posted by
dkc192
JL92 is HND-GMP. If you're trying to switch a NRT-HKG booking to a HND-GMP booking, I'm not surprised they aren't budging. It might take a little (firm but polite) pushing from your end, but they should be willing to rebook you on HND-HKG on CX or JL.
I meant to write JL29 (HND-HKG).
The agent at first refused to offer HND-HKG instead of NRT-HKG on CX metal, arguing that it’s a different origin. But after some firm pushing they gave in and rebooked me on CX543 (HND-HKG)