FlyerTalk Forums - View Single Post - CitiBusiness AAdvantage Platinum Mastercard - Loyalty Points Post but 0 Miles
Old Jan 9, 2024 | 1:32 am
  #73  
The_Wrath_of_Khan
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Oct 2006
Location: Okinawa
Posts: 2,615
Originally Posted by Aspirant
About two months ago I got a Citibusiness AA Platinum Mastercard. The first statement closed and I reached the sign up bonus threshold. The statement showed the appropriate number of miles to be deposited (spend + spending bonus + signup bonus) and the right number of loyalty points. BUT only the LP's posted, along with 0 miles. They definitely were not deposited in a different transaction. Citi is saying that it's AA's problem and they need to resolve this, AA was of course confused and unhelpful about the problem. Has this happened to anyone else? How did you resolve it? It's almost 90k miles so I don't want to let it slip.

I feel like there have been a LOT of Citi/AA miles deposit issues lately.
I just found the thread, but am having the exact same issues.
The_Wrath_of_Khan is offline