Originally Posted by
Aspirant
About two months ago I got a Citibusiness AA Platinum Mastercard. The first statement closed and I reached the sign up bonus threshold. The statement showed the appropriate number of miles to be deposited (spend + spending bonus + signup bonus) and the right number of loyalty points. BUT only the LP's posted, along with 0 miles. They definitely were not deposited in a different transaction. Citi is saying that it's AA's problem and they need to resolve this, AA was of course confused and unhelpful about the problem. Has this happened to anyone else? How did you resolve it? It's almost 90k miles so I don't want to let it slip.
I feel like there have been a LOT of Citi/AA miles deposit issues lately.
I just found the thread, but am having the exact same issues.