Originally Posted by
bccsam
In general, if you contact the hotel manager as a globalist and express unhappiness with the club lounge breakfast offering, they will offer you the breakfast that non-globalists get (buffet or a la carte). I have done this at the Grand Hyatt Buckhead Atlanta, where the club offering was very unacceptable imo, didn't even have eggs. They allowed me to go downstairs with my father and get the buffet, which was above average. Will be staying at Park Hyatt DC with globalist + FHR this weekend which I think has a la carte breakfast, very exited!
Yeah, but my willingness to be a problem customer only goes so far. Generally I am fine simply paying for things that I'm not entitled to. If the club breakfast is so bad as to be a joke (and it sounds like the GH Buckhead's was) then sure. But a lot of lounges (and even restaurant buffets) have the industrial liquid egg product, and lots of people are fine w/ it, so I can't fault properties at the HR level (or even a domestic GH) for offering it.
PH DC is one of the good ones, and they have fixed it so that you actually have enough credit to enjoy a full breakast now.