Originally Posted by Satej999

Hi folks
I did some research and found this.. can anybody tell me
This time I received Laura in Maryland, what a difference! She explained to me that there was a “compatibility issue” for all cards issued after November 13th and before March 31st due to “AA updating their systems for the merger”. Strangely, she noted that it only impacted the bonus miles and not the monthly statement miles. Anyway, she said that Citi was aware of the issue and that all impacted accounts were being manually updated with AA. She was able to verify my AAdvantage# and told me that my manual verification occurred on April 12th and that the miles would post to my account by the 28th. Well, I logged in on the 28th and there they were…sort of, 40K of the 50K posted: