As my three children have had their renewals come up starting about 2 1/2 years ago, i’ve applied for renewal and had such a mixed bag. My oldest got approved quickly with no need for an interview, my youngest took over a year and required an interview, and my middle child is seemingly stuck in pending mode since November 2021. Yes that’s approaching almost 2 1/2 years. I’ve had to go out get him pre-check because he’s now too old to get in as a companion to an adult. I called in October and filed a case so they would investigate. was told I would hear back in something completely random like 13 to 19 weeks. Still crickets and had to use MPC app with him yesterday when we reentered the US.