Originally Posted by CheapSk8
[...] A special Flyertalk email (for anyone, not just gold) that has provided me with great customer service twice. [...]
I suppose I'm rather ignorant here. I assume you mean a special Flyertalk e-mail
address (rather than a special piece of Flyertalk e-mail). Would you mind elaborate and/or give me the keyword(s) to search for such information in the Hilton forum? Thanks in advance.