FlyerTalk Forums - View Single Post - gifting certificates/FNAs on the website (DO NOT POST REQUESTS/OFFERS IN HYATT FORUM)
Old Jan 6, 2024 | 8:52 pm
  #32  
Globalist on points
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Join Date: Apr 2022
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Originally Posted by blahmeh14
Is it a requirement to gift the certificate before the other person can use it? And the other person has to be the one to call in? Or, can you call in to the call center / your concierge and have it applied directly to another person's existing reservation without going through the whole transfer process?

It was always nice to be able to book guest of honor awards for other people directly. If you now have to gift a guest of honor award, and then have the other person book it for themselves, that's quite the downgrade in my opinion. I liked being able to just text my friends that they were all set and to look out for a confirmation email, rather than walk them through setting up / logging in to their WOH account, checking availability, etc.
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I can confirm you can still book it over the phone the old way.
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