FlyerTalk Forums - View Single Post - Premium Cabin Upgrade Refunded upon Rebooking?
Old Jan 6, 2024 | 7:13 pm
  #3  
DCEsquire
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Join Date: Nov 2007
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Originally Posted by mduell
In a system with such complexity, and so many bugs, I find the errors in your favor are approximately as frequent as errors against you that you can't resolve via escalation.
So this is a bug and not a documented policy?
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