FlyerTalk Forums - View Single Post - KL and AF business class vs DL (and KE, CI, VN)
Old Jan 6, 2024 | 1:33 am
  #7  
jinabe
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Join Date: Jan 2001
Location: NRT/HND (Tokyo)
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Originally Posted by hikouki
In general, how much better (or worse) is the business class of AF and KL vs DL?

Prior to Covid, I have flown D1 almost exclusively across the Pacific, and I like the A350 suites the best. I am SEA-based and the A330neo seats are acceptable. Service is alright, but not exceptional. Food, prior to covid was hit or miss.

Since the pandemic, I decided to become a free agent, but open to still flying some SkyTeam members. I just completed a roundtrip transpacific on KE. I may be in the minority here but I seem to prefer the DL seats because of privacy. KE seat is somewhat too firm for me. There is no place to securely set a CPAP device. Cabin is warm. Food is consistently better but options are quite repetitive and boring. Service is 'better' but somewhat robotic.

Pre-pandemic, I have flown on CI but only between Taiwan and Japan. Cleanliness, food option and quality, as well as service were all exceptional. Then again, this was on a competitive route with a very discerning market. I am not sure how they are longhaul post-pandemic.

(I am planning on trying ANA for my next transpacific flight.)

I am planning a trip to Europe and I wonder how the business class of VS, KL and AF compare to that of DL and KE?

I know I said that I am a free agent, but many SkyTeam flights to EU seem to offer competitive fares for the routes I am looking at for 2024.
Hi there,

I usually fly to Spain plus one or two EU locations a year from Tokyo, and for European flights, I prefer KL>AF. Facility-wise DL is slightly better. Service-wise, I find KL/AF are generally more cordial and attentive than DL. Overall, not nuch of a difference.

1. AMS is conveniently located, organized, and has a good lounge. CDG is a confusing place during tansfers.
2. KL/AF business seats are less than those of Delta One, but both are comfortable enough that I generally have a sound sleep, which is the main reason I fly business. One of the few times that I appreciate my 5-6" height.
3. Both KL/AF in-flight services are generally friendly and attentive, but I have to admit I am a sucker for those Delft House.
4. Meals -- I could care less. I'd rather eat on the ground and get some rest.

I understand what you mean by "robotic" on KL flights. As soon as I finish a glass of beer, they come rushing in and pour some more. Nice for them to do this, but feels like I am beng monitored/watched at all time.

Last edited by jinabe; Jan 6, 2024 at 4:55 am
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