FlyerTalk Forums - View Single Post - Consolidated "Renting an Electric Vehicle from Hertz" Thread
Old Jan 5, 2024 | 8:46 am
  #776  
AMSR
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Join Date: Apr 2005
Posts: 91
Originally Posted by phelme
has anyone used the new Digital Key feature on a rental that Hertz rolled out in the fall (allows the renter to use the Tesla app)? I'm picking up a Model Y tomorrow and hopefully this one will have it.

I'm wondering though how to bring up the QR code screen if it's not showing (because we all know rental turn-around isn't always 100% ), can't seem to find any info on that.

EDIT: here is some info from a Tesla forum, if the car isn't prepped properly before you get it and the QR code isn't showing. it's quite the process to reset it. probably better to check in the lot before driving off so someone there can do it. One would think by now they'd have access to the Tesla software for fleet use at each location.

https://teslamotorsclub.com/tmc/posts/7951966/
I got a Model 3 SR as a rental this week from a local Hertz and it had the QR code popping up. I downloaded the Tesla app, signed into my Tesla account and was able to register the car. It failed the first couple times to register the car, but once I was signed into the app I force quit it in the iPhone task manager and relaunched it and it worked. My only complaint is that the Tesla app is quite slow. But I have an older iPhone so that's probably more of a "me" problem. It works fine to unlock and start the car and its better than carrying around the huge fob/card/key that Hertz gives you.

The Model 3 I was given had the J1772 charging adapter in the center storage area. The branch employee did say that they have had several stolen in the past.
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