FlyerTalk Forums - View Single Post - United cutting first class meal service on flights less than 900 miles? (now "snack")
Old Jan 4, 2024 | 2:53 pm
  #251  
MatthewLAX
FlyerTalk Evangelist
60 Nights
50 Countries Visited
3M
15 Years on Site
 
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 27,380
Originally Posted by rch4u
Do you ever get feedback/outreach from United after calling them to task like this? Please keep us posted..
Interestingly, United already reached out in light of my story:

Originally Posted by United
"[O]ur teams worked quickly on an update this week and customers should see the correct info on united.com and the United app beginning Friday. We know this caused confusion for customers and we’ve authorized flight attendants to offer compensation on board to make it right."
MatthewLAX is offline