Originally Posted by
rch4u
Do you ever get feedback/outreach from United after calling them to task like this? Please keep us posted..
Interestingly, United already reached out in light of my story:
Originally Posted by United
"[O]ur teams worked quickly on an update this week and customers should see the correct info on united.com and the United app beginning Friday. We know this caused confusion for customers and we’ve authorized flight attendants to offer compensation on board to make it right."