Originally Posted by
friedablass
I'm not disagreeing with you on this but I'm having a hard time understanding how these properties can be financially viable if most guests are staying on points. Yes, I'm completely aware of the high cost of F&B, spa, activities, etc but I still can't see that being the only source of revenue. And it's not like they can have people off the street booking their restaurants and spa services to add to that revenue. I would think that at most it's 50/50 of guests staying on points vs cash but honestly have no idea.
I believe when someone stays on points they are reimbursed by Hyatt for the cost of the room.