Originally Posted by
jjcantab
--> Do most agree here that I have a leg to stand on in this situation? I found the press release from the CJEU which clearly states that reducing compensation is not allowed for early departures (21 Dec 2021, "Judgments in Joined Cases C-146/20, C-188/20, C-196/20 and C-270/20, Azurair and Others, in Case C-263/20, Airhelp, and in Case C-395/20, Corendon Airlines").
--> If yes, should I respond back to BA in the first instance? Is referencing the CJEU press release appropriate, or is this likely to cause BA to "freeze up" if I sound too legalistic?
See post 8. I don't think the advice will have changed since last month, so just take it to CEDR at either 8 weeks, or after a "our answer will not change" reply from BA. There has not yet been a case where BA Customer Relations has paid Azurair straight off, but equally I am not aware of a case which fails at CEDR level.