Originally Posted by
ILuvParis
The front desk personnel are very nice in my experience. They'll help you out if they can.
The pool is
never warm enough for swimming.

Granted, I haven't been there mid-summer, but I don't think they're heated and they are chilly.
Love this place! They offered a partial view upgrade but we ended up paying a bit extra for a swim up room and the water is just right. Warmer than the air tbh. And I could feel heated water coming out the jets. Absolutely perfect.
Thanks to a fellow FT member we got to add a club award. Enjoyed the club immensely. Made it feel like a better AI! Great bartender, nice food spread including soup, pasta, carpaccio, pork, grilled veggies, salad, desserts. Really nice vibe there. Indoor tables and seating as well as outdoor.