FlyerTalk Forums - View Single Post - AC On-Time Performance (OTP) Discussion/Complaints - Systemic Issues (2022 onwards)
Old Jan 3, 2024 | 5:22 pm
  #500  
Lloydbraun1976
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Join Date: Nov 2022
Posts: 68
Originally Posted by Sopwith
In terms of the traveler's ability to plan effectively, I don't think simply reporting OTP, or in other words "% of flights late", i.e arrival >15 minutes after the advertised time, is a very useful parameter because it says nothing about how late is late. A more useful metric would be the arrival time of the 90th percentile relative to the advertised arrival time.
Granted you are generally correct, and you even sound like me 30 years ago which got me in a heap of trouble with most of senior mgmt / Board as being unintelligible (except for CEO who had similar academic background).

However, if AC speaks like this in public, it is a pretty safe assumption that the percentile of comprehension will range near zero.

Reminds me of the onboard announcement when AC runs late that might passengers remain seated to allow short connections to dis-embark first. Has anyone here ever heard what "short" means? Given my advancing age, I no longer can sprint through terminal buildings so "late" for a fit athlete means something very different than my pace now a days.


From YVR domestic near security checkpoint

Originally Posted by RangerNS
I think it is a poor assumption to think he doesn't. Bigger fleet, more crews and ground handlers, tighter outstation contracts, longer block times.
RangerNS

Really, might I respectfully suggest "facts first" before you question assumptions.

AC fleet = 400
FR fleet = 572

AC Cabin crew +/- 10,000 (CUPE website), pilots +/- 4,500 ACPA website
FR Cabin crew 13,365 Pilots 6,582

AC destinations = 190 in 55 countries
FR destinations = 240 in 40 countries

AC employee = 35,600
FR empoloyee = 22,000

AC passenger = 37 mil 2022
FR passenger = 169 mil 2022

The only measure I can agree with you on is longer block times, which presumably means greater time between arrival and departure that should permit greater forewarning of problems if flights going to arrive late.

FR has 50% fewer internal employees yet has larger fleet and on-board crews, which must reflect far greater groundside outsourcing they must obviously do to deliver EU leading OTP.

And EU airspace far more congested than the empty skies over Canada, so what other excuse might AC come up with for such poor peformance other than shareholders don't know to demand better?

Last edited by Adam Smith; Jan 3, 2024 at 6:13 pm Reason: Merge consecutive posts by same user
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