Originally Posted by
WrightHI
My last few mobile wallet transactions, made late December and posted 1/2, are showing as 1x rather than 3x. Anyone else seeing that? I’m assuming a glitch and hoping it’s widespread enough to get fixed without my having to chase it.
After reading your post, I checked my account, and noticed the same issue for two mobile-wallet purchases made over the weekend which posted on 1/2. I just called US Bank, and the rep submitted a "ticket" to the Rewards Department to correct this.
But while I was on the phone, the rep said that there was a 5,000-bonus-point "customer appreciation" offer on my account, and asked me if I wanted to accept it! After confirming that accepting the 5,000-bonus-point offer would not affect any possible retention offers later in the year, I happily accepted the extra 5,000 points. 😁