Originally Posted by mreay

Circling back here, I booked an IHG property with the $200 promo. I had it in writing from the hotel that it was a qualifying rate for points but the stay posted as non-qualifying. Got it adjusted by IHG customer care after the stay but they also claimed it was non-eligible. I will say that few at the hotel seemed familiar with the program and benefit delivery was not smooth (a lot of confusion at check out). Not an experience I'd be rushing to repeat barring another crazy discount offer like the $200 one.