FlyerTalk Forums - View Single Post - First President’s Circle experience - nightmare and on "Do Not Rent" list??
Old Jan 2, 2024 | 8:32 pm
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notquiteaff
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Originally Posted by MitzEclipse

I've only rented a car from Hertz directly twice, last time was in 2010. I've never had any issues with any other companies and/or any moving violations of any sort in any country.

Also doesn't add up to what the Hertz manager told me which was the DNR list is nation wide rather than Hertz specific. Otherwise, why would I have been able to rent from other companies!
Now that you have seen how they treat some of their “best customers” (not really, in your case), and given that seem to not depend on Hertz for your rental needs, if I were you I would make a single attempt to get customer service to explain why you are on the DNR list and how you can get removed. And in the meantime I would place Hertz companies on my personal “do not do business with and discourage others whenever possible” list. They are an incredibly poorly run business anyway.
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