Originally Posted by UnitedBozo
I've got a flight booked as folows:
LHR-SFO - W class
SFO-LAS - T
LAS-ORD - W
ORD-LHR - W
The LAS segments are in Ted.
I tried to upgrade on UAL.com with e-SWU's, but I get the following:
"This type of upgrade is not eligible for this international flight." for each of the international legs.
I know SWU's arent good on T fares, but thats TED anyhow. And my entire return in W is not upgradable. I suspect when I call in to res it will be fine.
Are the new E-SWU's not upgradable in W?
W fares and higher are good for either Domestic and International SWU redemption. The problem here is the manner in which the computer initially selects upgrades, which is based on segments. The computer then groups the segments as a destination. It
IS your TED segment that is causing the problem. Call UA Reservations and this will be corrected. Your upgrade will be allowed, as your ticket class on the upgradeable segments is valid.
I hope that this helps.